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JewelleryOS
Jewellery Retailers

Take your jewellery counter online without losing the way your store works.

JewelleryOS connects a jewellery website with products, price rules, customer records, orders, store details, walk-in services, appointments, content and reports. Your counter and your website read from the same records instead of two disconnected systems.

The problem today

What gets lost in generic software.

The daily rate and the catalogue drift apart across the day.

Website browsing does not lead to a store visit or an online order.

Store hours, services and appointments live outside the selling system.

Your website should work with your counter, not against it.

What is this?

Jewellery retail software connects a store's online catalogue, price rules, customers, orders, store profile, walk-in services and appointments in one system, so browsing can lead to a store visit or an online order without losing the way the counter works.

How it works

From record to real selling.

  1. 1

    Publish your catalogue with the right price rules and jewellery fields.

  2. 2

    Let customers browse, wishlist and enquire or order online.

  3. 3

    Show store profile, hours, holidays, facilities and services.

  4. 4

    Let customers book an appointment that reaches your counter.

  5. 5

    Follow up after wishlist, cart, appointment or order where consent allows.

In practice

JewelleryOS is made for gold, diamond, gemstone, and multi-store jewellery businesses. Product fields, price rules, ring choices, customer records, and order work sit in one system instead of being forced into clothing-store software.

A jewellery retail showroom
What you get

Built into jewellery retailers.

Live price rules

The rate and catalogue stay in step.

Store profile

Hours, holidays and facilities kept current.

Walk-in services

The services your counter offers, shown online.

Appointments

Online browsing that leads to a store visit.

Customer records

Enquiries and orders tied to the right person.

Follow-up

After wishlist, cart or appointment, where consent allows.

Need a jewellery flow that is not listed here?

Jewellery businesses often have their own price rules, approval steps, supplier feeds, certificates, store processes, customer journeys, and reports. JewelleryOS can assess a custom requirement and build the agreed part around the existing platform.

1What job should the feature complete?
2Who uses it, and what may each role see or change?
3Which records and outside systems are involved?
4What result proves the feature works?
FAQ

Questions jewellers ask.

Does it replace my billing counter?

POS, billing and repair flows are scoped per client as custom work; the website and records connect to them.

Can customers book appointments?

Yes. Store appointment and walk-in service flows are supported.

Will my prices stay current?

Price rules keep the catalogue in step with your rate card.

Can I follow up with customers?

Yes, after wishlist, cart, appointment or order, where consent and settings allow.

Can you connect loyalty or local delivery?

Loyalty, exchange and local delivery are scoped as custom work.

See JewelleryOS working with your own jewellery.

Bring a few products, your rate card, and the process you use today. We will show what is already covered and what would need to be built for you.