ProductsJewellery Voice Agents
Jewellery Voice Agents

An AI jewellery expert available around the clock

Voice and chat agents trained on jewellery that handle enquiries, recommend products, check order status, and capture leads — on WhatsApp, phone, or your website.

JewelleryOS Agent

Online · WhatsApp

Do you have a diamond ring under 1 lakh?

Yes! We have 14 options in your budget. Our most popular is a 0.30ct solitaire in 18K gold at ₹86,500. Would you like to see it?

Can I see it in white gold?

Of course. The white gold version is ₹88,200. I can share the product link and GIA certificate. Want me to send it to you on WhatsApp?

Type or speak your question…

24/7

Always available

90%

Enquiries resolved automatically

3sec

Average response time

8+

Supported languages

Channels

Meet your customers wherever they are

WhatsApp

Most popular for jewellery enquiries in India and the Middle East

Phone

Inbound voice calls answered naturally with your catalogue context

Web Chat

Embedded widget on your JewelleryOS store or existing website

Instagram

DM auto-responses with product links and pricing information

Capabilities

What the agent handles

WhatsApp Integration

Deploy voice agents on WhatsApp Business. Customers get instant answers on the channel they already use for jewellery enquiries.

Phone Call Agent

Answer inbound calls with a natural voice that knows your catalogue, pricing, and store policies — without holding anyone on hold.

Website Chat Widget

Add a conversational chat widget to your JewelleryOS store. Guides browsing, answers questions, and captures leads automatically.

Jewellery Knowledge Base

Pre-trained on jewellery terminology — 4Cs, hallmarking, metal purity, making charges, BIS, and more — so conversations sound expert.

Product Recommendations

Suggests pieces based on budget, occasion, metal preference, and stone choice. Bridges the gap between browsing and buying.

After-Sales Support

Handles order status, repair tracking, certification queries, and warranty claims — freeing your team for high-value conversations.

24 / 7 Availability

Never miss an enquiry. Voice agents are always on — handling late-night leads, weekends, and peak festival demand without extra staff.

Human Escalation

When a conversation needs a human, the agent hands off smoothly with full context — no customer repeats themselves.

Domain Knowledge

Built with deep jewellery expertise

Generic AI assistants give generic answers. JewelleryOS voice agents are trained on jewellery-specific knowledge so every conversation sounds like it comes from an expert salesperson.

GIA / IGI diamond grading terminology
BIS hallmarking and purity standards
Making charge and wastage concepts
Gold and platinum alloy types
Festival and occasion buying patterns
Custom order and karigar workflows

Live agent activity

Today's conversations

What is the price of 22K gold today?

Resolved

Do you have IGI certified solitaires?

Resolved

Can I customise the ring size?

Resolved

Track my order JOS-5092

Resolved

What is the making charge on bangles?

Escalated

84

Enquiries today

91%

Auto-resolved

See what this would look like for your store

Bring a few products and your rates. We will show you the storefront, the ring builder and live pricing on a platform built for jewellers.